At LUNARA, we use pure 925 sterling silver, plated with 18K gold, along with an E-protective coating that enhances durability and keeps your jewelry shining for longer.
Yes, our designs are elegant and practical for everyday use. We recommend following the care instructions provided with each piece to maintain its beauty for as long as possible.
Currently, we do not offer maintenance services. We advise following the silver care guide to preserve the shine and quality of your jewelry.
Orders are prepared and shipped within 24 business hours. Delivery typically takes 2–5 business days from the time the shipment is handed over to the shipping company.
We collaborate with reliable shipping partners including: Aramex, SMSA, G&T Express, Ay Makan, IMile, and for international shipments: DHL Express.
Shipping costs vary depending on the shipping company and delivery location. The cost will be clearly shown before completing your purchase.
If the shipment is not received within the time frame specified by the shipping company, the product value will be refunded after deducting shipping and return fees.
For safety and hygiene reasons, LUNARA jewelry cannot be exchanged or returned, except in cases of a manufacturing defect.
You must contact Customer Service within 48 hours of receiving your item with clear photos showing the defect. The piece must be unused and in its original packaging. After inspection, if the defect is confirmed, the full amount will be refunded within 7–14 business days.
We provide a detailed size guide for rings, bracelets, and necklaces on our store. We recommend consulting it before completing your purchase.
Yes, LUNARA reserves the right to change prices at any time, but the price displayed at the time of purchase is final.
Prices do not include taxes or customs fees outside Saudi Arabia. Customers are responsible for any fees imposed by local authorities.
You can reach us via WhatsApp: +966537376900
Sunday to Thursday | 9 AM – 6 PM
